Items purchased online may be returned for a full refund within 7 days of order delivery or for store credit within 14 days of order delivery. All items must be in original packaging and condition. All refunds are credited to the original form of payment and store credit does not expire.
To return merchandise, contact info@floraanimalia.com.
Customers are responsible for all additional shipping costs for returns and exchanges. Flora Animalia does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Flora Animalia.
Mail return items to:
Flora Animalia
4745 West Washington Blvd.
Los Angeles, CA 90016
Attn: Returns
Should anything arrive damaged, please photograph the outside and inside of the box along with the damage and send to info@floraanimalia.com. Do not throw away the box or damaged goods. All damage claims must be sent within 3 days of delivery.
